How to request a deletion:
Royal Chess Plus lets you create an online account for multiplayer, Daily Chess, friends, and synced settings. You can request deletion of your account and the personal data we hold about you at any time.
Request account deletion
Royal Chess Plus · Nelsonite LLC
Royal Chess Plus lets you create an online account for multiplayer, Daily Chess, friends, and synced settings. You can delete your account and the personal data we hold about you at any time.
How to delete your account
1. Open Royal Chess Plus and sign in.
2. Open Your Profile.
3. Select Delete Account Permanently.
4. Enter your password, acknowledge that deletion cannot be undone, and confirm.
Deletion is processed immediately. If you cannot sign in, use the support email below and we will verify ownership before processing the request.
Email: support@royalchessplus.com
Data that will be deleted
Username, email address, display name, and password (stored as a secure hash)
Account ID and login session tokens
Personas and profile preferences synced to your account
Friends list and pending friend requests
Ratings, stats, and game history tied to your account
Daily Chess games and notifications tied to your account
Saved games stored under your account
Push notification token (if you enabled notifications)
Data that may be kept
Server logs (for example IP address, request time) kept up to 30 days for security and troubleshooting, then automatically discarded.
Backup copies of deleted account data may remain in encrypted backups for up to 30 days, after which they are overwritten.
Opponents' game records: if you played games with other users, those users may still see that a game occurred (moves, result, date). Your username and other personal identifiers are removed or replaced so you are no longer identifiable in their history.
Legal requirements: we may retain minimal information if required by law (for example, a record that a deletion request was processed).
Before you delete
Deletion is permanent and cannot be undone.
Cancel any Google Play or Apple subscription (Ad-Free, Plus, or Premium) in the applicable store's subscription settings. Deleting your Royal Chess Plus account does not automatically cancel store billing.
Uninstalling the app does not delete your online account.
Questions